building fabric and internal repairs
Focused option · Residential
Faults and planned care for occupied homes
Find the right option for faults and planned care for occupied homes through Mayfair. Check the choices below and tell us about your property, timing and any requirements. We’ll help confirm what fits before you commit.
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Confirm the right variant, scope and delivery route for this focused need.
Useful for
Homeowners and residentsLandlords and managing agentsResidential portfolio teams
In depth
Understand the property decision before choosing.
Start with the faults and planned care for occupied homes option that best matches your need. Compare the choices below, or tell Mayfair what you want to achieve if you are not sure which to choose.
Each option explains what to check before you proceed. A photo, approximate measurements or a product model can help, but you do not need a finished brief to start a conversation.
The route is narrowed using property type, occupancy or operating use, existing records, access, urgency, specification and the responsibilities of owners, occupiers, landlords, managers and appointed professionals.
At this level, cost depends on the child route selected, the condition and type of property, scale, access, timing, specification and whether qualified or specialist attendance is required.
For further background, the links below include WaterSafe, Ofwat, City Plumbing, GOV.UK. They are general references, not an endorsement of Mayfair or a substitute for advice on your particular property.
Mayfair keeps the selected property-service context in the Property AI handoff, including the exact route and any location chosen, so the conversation begins here rather than starting again.
See the property context
Resolve problems and protect the property
What is not working as it should?
A simpler way to start
Start with the symptom, not the trade.
You do not need to know whether a plumber, electrician, roofer or another specialist is needed. Explain what is happening and Mayfair will help define the safest, most useful next step.
- 01
What has changed or stopped working?
- 02
Is there an active leak, loss of power, damage or access issue?
- 03
What property, room or system is affected?
What this area covers
Resolve problems and protect the property
What is not working as it should?
plumbing, heating, electrical and drainage
external care and planned maintenance
What affects cost?
Price follows the real requirement.
Mayfair will confirm the scope before giving cost guidance. The main variables are:
- property and asset type
- scope, quantity and specification
- access, location and working hours
- urgency, phasing and specialist requirements
How to choose
Compare what matters.
Property AI can help compare:
- planned versus urgent need
- repair versus replacement
- single item versus complete package
- direct delivery versus coordinated specialist route
The Mayfair route
Simple from here.
One customer-facing journey, with the delivery, sourcing and specialist routes coordinated behind it.
- 1
Tell Property AI what you are trying to achieve.
- 2
Mayfair checks the property, location, specification and any constraints.
- 3
Mayfair confirms the appropriate delivery route, scope and next action.
Clear responsibility
Mayfair confirms whether the work is delivered directly or through the appropriate coordinated trade route when the scope is assessed.
Before you start
Helpful, not essential.
You can begin with very little. These details simply help Mayfair reach the right answer faster.
- property type and postcode
- the outcome you want
- timing or urgency
- photos, measurements or documents where available
Common questions
Good to know.
What does faults and planned care for occupied homes include?
Faults and planned care for occupied homes covers the closest route described on this page, including scope, preparation, comparisons, professional boundaries and the next service, supply or referral step. Start with property type and postcode, the outcome you want, timing or urgency.
What affects the cost of faults and planned care for occupied homes?
The main variables are property and asset type, scope, quantity and specification, access, location and working hours, urgency, phasing and specialist requirements. Mayfair confirms these against the property and required outcome before giving tailored cost guidance.
What should be checked before arranging faults and planned care for occupied homes?
Check the existing property or product condition, access, responsibilities, timing and any regulated or specialist dependencies. For this route the first useful details are property type and postcode, the outcome you want, timing or urgency, photos, measurements or documents where available.
Can faults and planned care for occupied homes be considered in London and elsewhere in the UK?
Start with your postcode or property location. Serviceability, access and any local planning, landlord, lease or operational requirements are confirmed before the route proceeds.
Research and guidance
Sources behind this guidance.
General property guidance is separated from the facts and professional advice required for the actual property. Last reviewed 31 August 2026.
WaterSafeWhat to do if an internal stop tap is leaking or brokenUK · professional standardOfwatResponsibility for water supply pipesEngland and Wales · regulatorCity PlumbingPlumbing, heating and bathroom product categoriesUK · market catalogueGOV.UKCompetent person schemes: types of building workEngland and Wales · government
Use this guidance with confidence
Use these sources to understand the options and prepare questions for Mayfair. Requirements depend on the actual property. Safety assessments, certificates and regulated advice must come from the appropriate qualified professional or authority.
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Add local context
Location can affect access, timing, regulations, property stock and the available delivery route.