Urgent repair
Call to discuss the fault
Call to discuss active water ingress or extensive recurring moisture damage. Report damp and mould promptly to the responsible landlord or building manager.
Call 020 4571 4235Mayfair · Damp & mould investigation
Damp patches, recurring mould or water coming through a wall?
Tell us what needs doing. We’ll organise the right help and explain the price.
All London boroughs · Homes, landlords & managed properties · Your area: South Kensington
Investigation is quoted to scope. Specialist surveys, laboratory testing, waterproofing systems and reinstatement are separate unless expressly included. A visual inspection is not a structural or mortgage survey.

Find out what is causing the moisture before paying for a treatment. Mayfair arranges investigation of damp, condensation and water ingress across London, then helps coordinate the agreed source repairs and making good.
Start with what you can see
You do not need to know the technical name. Choose the description that fits, then see the repair options and what to include in your enquiry.
Appearance alone cannot establish the cause. Tell us whether the patch follows rain, use of plumbing or cold weather, and whether it changes size. Mayfair can arrange the appropriate investigation; a moisture reading by itself is not a complete diagnosis.
Repainting does not resolve the source of recurring moisture. Describe the affected rooms, ventilation and any signs of leaks. Investigation should establish the cause and suitable remedial scope before decorating is arranged.
No. Low-level staining or damaged plaster is a symptom, not proof of rising damp. Leaks, external moisture and other causes need consideration. Request an investigation before committing to injection treatment, replastering or waterproofing.
The work, explained
Investigation is quoted to scope. Specialist surveys, laboratory testing, waterproofing systems and reinstatement are separate unless expressly included. A visual inspection is not a structural or mortgage survey.
Help us plan your visit
Choose the closest job
Not sure why a wall feels damp?Damp surveys & investigationScope, costs & enquiry →
Mould keeps returning around windows or walls?Condensation & recurring mould investigationScope, costs & enquiry →
A wall becomes wet after rain?Penetrating damp investigationScope, costs & enquiry →
Damp or damaged plaster near the skirting?Rising damp assessment & investigationScope, costs & enquiry →
Water entering through an outside wall?External wall leak investigationScope, costs & enquiry →
Water entering a basement or lower-ground room?Basement leaks & waterproofing assessmentScope, costs & enquiry →Investigation is quoted to scope. Specialist surveys, laboratory testing, waterproofing systems and reinstatement are separate unless expressly included. A visual inspection is not a structural or mortgage survey.
The final price depends on the work, materials, access and time required. Share photos and the full brief so we can explain the visit and what is included before you book.
Workmanship cover, duration and exclusions are set out in the written quotation. Product warranties follow their manufacturer’s terms.
Direct to Mayfair · No chat required
Tell us what’s happening and where. We’ll help you work out the next step and what it costs.
No account needed. No payment to send an enquiry.
This is not an emergency response service. Do not wait for an online reply if there is an immediate risk to people or property.
How quotes and orders work →
Help us plan your repair
Describe the affected rooms, how long the problem has existed and whether it follows rain or use.
London coverage
We serve all 32 London boroughs and the City of London. Choose an area to see repair options, visit preparation and a direct enquiry route.

Example work, explained
Need similar work at your South Kensington property? Tell us the symptoms and access arrangements.
Search by neighbourhood, borough or postcode. August 2026 ONS data gives district-level suggestions, including when you enter a full postcode. Districts can cross boroughs; send your street and full postcode when booking.
London postal districts can overlap borough and county boundaries. London coverage includes London addresses using outer postal prefixes; it does not mean every address in the surrounding counties is included.
Photos help describe the symptoms but do not prove the cause. Building condition, moisture sources and the history of the problem need consideration before a treatment is recommended.
Investigation is quoted to scope. Specialist surveys, laboratory testing, waterproofing systems and reinstatement are separate unless expressly included. A visual inspection is not a structural or mortgage survey. We provide a quote including VAT for the agreed work.
Yes. We cover all 32 London boroughs and the City of London. Select a borough below or include your full postcode when requesting a quote. The appointment depends on the required work and available specialist.