For safely accessible, straightforward faults. Parts, materials and further work quoted separately. If a fix needs more work, the agreed visit charge covers call-out and assessment.
Call for your visit price and arrival estimate. Sending a form does not book a visit.
Property care, made personal.↗
AI-generated service illustration; not actual Mayfair staff or a completed job.
Tell Mayfair where the water is appearing and what has changed. We can help coordinate an assessment, compatible parts and the agreed repair, with any follow-on work priced separately.
Your visit, explained
Small problem. Sorted from £85.
From £85 including VAT
Call-out, assessment and labour to fix a small, straightforward issue on the first visit.
For safely accessible faults that can be resolved on the first visit. Parts, materials and further work are quoted separately for your approval.
One-hour arrival aim
For urgent London plumbing and heating repairs, we aim to arrive within 1 hour, subject to availability, postcode, the specialist required and travel conditions. Call for your estimated arrival time.
If a first-visit fix isn’t possible, the agreed visit charge still covers the call-out and assessment. We explain the fault and quote any parts, further investigation or larger repair for your approval.
We’ll give you the full visit price when you book. There is no additional call-out fee on top of that price.
Workmanship, warranties and specialist work
Any workmanship guarantee is set out in your written quotation: the work covered, duration, exclusions and how to report a problem. Product warranties follow the manufacturer’s terms. A repair does not automatically guarantee the whole existing system. Your statutory consumer rights are unaffected.
Gas work must be carried out by an appropriately qualified Gas Safe registered engineer. Electrical and unvented hot-water work need the relevant competence and certification where required. Mayfair matches the work to the appropriate specialist.
The situation matters more than the name of the fault. Use the safety guidance above if anyone may be at risk.
↗ Urgent repair
Call to check availability.
An active leak, water you cannot isolate, an overflowing toilet or loss of your only toilet? Explain what is happening and whether water is still escaping.
We aim to arrive within 1 hour for urgent London repairs, subject to availability, postcode, specialist requirements and travel conditions. The estimated arrival time and charge must be confirmed by phone. An enquiry does not book attendance.
○ Routine work
Plan the repair or service.
A tap dripping into the basin, a planned replacement or a manageable fitting fault without escaping water: send the details and your preferred timing.
If the situation worsens or an essential facility is lost, call to discuss the change.
Start with what you can see
Find the right repair in London
You do not need to know the technical name. Choose the description that fits, then see the repair options and what to include in your enquiry.
My toilet keeps running. Do I need a plumber?+
Water continuing to flow into the bowl, a cistern that refills repeatedly or a flush button that fails are reasons to request a toilet repair. Tell us whether the cistern is concealed. If the bowl fills up instead of draining, choose toilet unblocking.
Can a dripping tap be repaired without replacing it?+
It may be repairable with a suitable washer, seal or cartridge. The fitting’s condition and availability of compatible parts determine whether repair or replacement makes sense. A photo of the tap and the leak helps us plan the visit.
Water under the sink: pipe repair or blocked drain?+
Report where the water appears and whether it happens when the tap runs or the sink empties. Leaks from connections and water backing up through a blocked waste need different checks. Mayfair can arrange the appropriate investigation without asking you to dismantle anything.
Send your job list, postcode and preferred timing. We’ll review the work, explain the next step and arrange a visit where needed.
What we can help arrange
Start with the job.
Leaking taps, faulty toilet fittings and shower problems.
Accessible pipework faults and repair assessment.
Replacement fittings where repair is unsuitable or parts are unavailable.
Agreed operation and visible-leak checks after the repair.
What affects the quote
Scope, materials and access.
Investigation and safe access to the fault.
Compatible parts, replacement fittings and any return visit.
Separately agreed opening-up, drying or redecoration.
A more useful first enquiry
Three things to tell Mayfair.
01
Locate the symptom
Describe whether the water appears at a fitting, beneath a sink or through a surface. Photos can help plan the assessment; hidden leaks may need investigation before a repair can be quoted.
02
Confirm access
Tell us about fitted panels, shared supplies and the person who can arrange access. Mayfair will confirm any need for opening-up and reinstatement before agreeing that work.
03
Protect the finish
Share the make, model and finish of visible fittings. Approve a compatible replacement rather than assuming a similar-looking item will fit.
All of London covered
Plumbing across London.
We cover all 32 London boroughs and the City of London. Call with your postcode for the next available visit, or send a quote request with the fault and access details. Arrival time depends on the job, available specialist and travel conditions.
Checking the accessible trap and waste connections beneath a kitchen sink. AI-generated service illustration; not a completed Mayfair job.
Example work, explained
Repairing a leak beneath the sink
The problem
Water appears in the cupboard after the sink is used. The leak could come from a waste joint, seal or a nearby supply connection.
The work involved
The plumber traces the source, checks the fitting and repairs or replaces the affected accessible component. Hidden pipework or damaged cabinetry is scoped separately.
Checks and next steps
Run and drain water through the sink, inspect the repaired connection and check for visible leaks before tidying the work area.
Need similar work at your Knightsbridge property? Tell us the symptoms and access arrangements.
Search a neighbourhood, borough or postcode. August 2026 ONS data suggests boroughs sharing a district; even a full postcode is matched by its district only. Send your street and full postcode for the actual visit.
London postal addresses can include names such as Surrey, Kent, Essex or Middlesex. Our London coverage follows the property’s location, so please include the full postcode. These service areas are not separate Mayfair offices.
We cover all 32 London boroughs and the City of London. Use the London area finder above, or explore these central London examples. Include your full postcode to check attendance for your repair. These are service areas, not separate Mayfair offices.
Mayfair
Tell us about concierge arrangements, permitted work hours and protection needed for finished interiors.
From £85 including VAT for call-out, assessment and labour to fix a small, safely accessible fault on the first visit where possible. We’ll give you the full visit price when you book. Parts and further work need a separate quote and your approval. If the repair needs more work, the visit charge still covers call-out and assessment.
Can I book a plumber near me by postcode?+
Send your full postcode and the plumbing problem. We use them to check the appropriate trade and current availability. Postal districts cross borough boundaries, so an area match alone does not confirm attendance.
Can you help landlords and tenants?+
Yes. Include the reported fault, who can arrange access and who approves the work. Where a tenant, landlord or managing agent needs to authorise attendance or expenditure, agree that before booking.
Do you offer same-day or emergency plumbing?+
Call to discuss current availability. This website does not promise same-day attendance, a fixed response time or 24-hour cover. Do not wait for an online reply if there is an immediate risk.
Can you find matching taps and replacement parts?+
Share the brand, model and finish if known. Mayfair can discuss sourcing compatible parts or a suitable replacement, with cost and any return visit agreed before ordering.
Is repairing water-damaged decoration included?+
Only if it is included in the written scope. Tell us if you also want plastering, cabinetry repairs or decorating so the complete job can be planned and quoted.