Day or night · all boroughs

Something gone wrong? Call, don’t wait on a form.

Homes, rentals, shops and managed buildings. We take the fault and the full postcode, explain attendance and the charge, then send the right trade.

One-hour arrival is an aim, not a guarantee. Traffic, trade and access decide. We tell you before we dispatch.

Before you call

  • Have the full postcode and who can let us in.
  • If you can, isolate water or the consumer unit — only if it is safe.
  • People at immediate risk: 999 first.
  • Smell of gas: National Gas Emergency Service 0800 111 999.

Small-repair pricing from £85 inc VAT is not a fixed emergency rate. Out-of-hours attendance is priced on the call.