Legal
Client acquisition is instructed in writing. If the job needs a contract, a lease consent, a licence or a party wall award, we coordinate it with the adviser who is allowed to give that advice. We are not a law firm.
Property services
Client acquisition
How the right private and commercial clients find you, and what happens on the first call.
Private
For the owner, the landlord, the home.
Firms that want private landlords and homeowners, with a first conversation that does not waste the visit.
Commercial
For the building that has to keep working.
Firms that want managing agents, occupiers and commercial landlords. The offer has to match the work you can actually do.
How it is instructed
- 01Say who you want
- 02Write the offer in their language
- 03Make the first call a decision, not a chat
On every instruction
What it takes to actually do this.
Compliance
If client acquisition touches gas, electrics, fire, structure, asbestos or a building you let, the certificate or the duty is named before anyone starts. It is not left until the end.
Support
One desk stays with you after you instruct us. You are not passed between strangers. When the next step is needed, we say so and we do it.
Global
Client acquisition is taken in London and globally. Same desk. The local licence, the local professional and the local rule are named for that country before anyone is sent.
What we need from you
- The address, and who can open the door
- What you want fixed, in plain words
- The lease, the freeholder rule, or the last report, if you have it
- Who is allowed to say yes to the next cost
Where we work
Search client acquisition.
London first. Then the towns around it. Then the same instruction wherever the building is.
Mayfair
Private and commercial.
Marylebone
Private and commercial.
Belgravia
Private and commercial.
Knightsbridge
Private and commercial.
Chelsea
Private and commercial.
Kensington
Private and commercial.
Notting Hill
Private and commercial.
Bayswater
Private and commercial.
Questions people search
win landlord clients London maintenance
We shape the offer and the first call for firms selling to private landlords.
commercial client acquisition property services
Commercial clients are a different offer. We do not use the homeowner script on an agent.