Boilers, heating & hot water in Tower Hamlets.
Canary Wharf, the Isle of Dogs, Poplar, Bow, Whitechapel and Wapping. A heating engineer on the same 24/7 desk as the rest of London, with the visit charge confirmed before anyone is sent.
Boilers, heating & hot water for Tower Hamlets’s buildings.
Tower Hamlets is mostly managed blocks with concierges, estates and converted warehouses. That shapes what goes wrong and how we fix it.
New-build flats often have a heat interface unit (HIU) rather than a boiler. We know the difference, and we tell you straight away whether the fault is yours or the building’s.
On estates the heating is often the landlord’s responsibility. We make the property safe, then report with photos so the managing agent can approve the repair quickly.
For commercial premises we work around opening hours where we can, and we leave a written note of what was done for the landlord or facilities manager.
Typical jobs
- Boiler lockout
- No heating / no hot water
- Radiator not heating
- Programmer and controls
A lockout is not always a new boiler. We send a Gas Safe engineer for gas work, diagnose on site, and quote parts before they go in. Radiators that will not warm and programmers that have gone to sleep are the same desk. Overnight no-heat jobs are taken on the 24/7 line across London.
How it works in Tower Hamlets.
1
Call with the fault and the postcode
Tell us what is happening and who can let the engineer in.
2
The visit charge is confirmed first
You know the cost and the expected arrival before anyone is sent.
3
The engineer makes it safe, then fixes it
Where the repair can be done on that visit, it is.
4
You get photos and a note
Anything further is quoted before it starts.
Questions
The same answers apply across Canary Wharf, the Isle of Dogs, Poplar, Bow, Whitechapel and Wapping.
Do you cover Canary Wharf and the Isle of Dogs?
Yes. E14, E1 and E3 are on the same 24/7 number as the rest of London.
Do you cover the whole of Tower Hamlets?
Yes. Canary Wharf, the Isle of Dogs, Poplar, Bow, Whitechapel and Wapping are all on the same 24/7 line. Give us the full postcode on the call and we tell you the expected arrival before anyone is sent.
How quickly can a heating engineer get to Tower Hamlets?
As fast as the nearest available engineer can get there. Traffic, access and the time of night decide, and we tell you the expected arrival on the call rather than guessing.
What does a heating engineer visit in Tower Hamlets cost?
The visit charge is confirmed before anyone is sent. Parts and any further work are quoted, with photos, before they start. Nothing is added to the invoice that you did not approve.
I rent. Can I still call?
Yes. If your landlord or agent pays for repairs, give us their details and we confirm with them. If water or power is putting the property at risk, we make it safe first.
Other trades in Tower Hamlets
- Plumbing & leaks in Tower Hamlets
- Electrical repairs in Tower Hamlets
- Blocked drains in Tower Hamlets
- Locks, doors & access in Tower Hamlets
- Roofs, damp & making-good in Tower Hamlets
- Bathroom repairs & make-good in Tower Hamlets
- Making-good after a leak in Tower Hamlets
- Planned repairs & void works in Tower Hamlets
Boilers, heating & hot water elsewhere in London
Planned work only. For something happening now, call 020 4571 4235.