Legal
Emergency is instructed in writing. If the job needs a contract, a lease consent, a licence or a party wall award, we coordinate it with the adviser who is allowed to give that advice. We are not a law firm.

Property services
Leaks, no heat, no power, blocked drains and failed locks. The visit charge is agreed before anyone is sent.
On the job

London
Burst waste
Trap split under the basin. Water on the floor until the joint is remade.

London
Ceiling made good
Plaster down, joists open. Boarded, skimmed, the downlight put back.
Private
Private homes, rentals and managed flats. We take the postcode, who can open the door, and whether water, heat or power is already out. Small accessible jobs can finish on the first visit. Parts and further work are priced before they start.
Commercial
Offices, retail, blocks and managed commercial buildings. Tell us the access name, the porter or the FM contact. We attend the fault, leave it safe, and send notes back to the person who instructed us.
On every instruction
Emergency is instructed in writing. If the job needs a contract, a lease consent, a licence or a party wall award, we coordinate it with the adviser who is allowed to give that advice. We are not a law firm.
If emergency touches gas, electrics, fire, structure, asbestos or a building you let, the certificate or the duty is named before anyone starts. It is not left until the end.
One desk stays with you after you instruct us. You are not passed between strangers. When the next step is needed, we say so and we do it.
Emergency is taken in London and globally. Same desk. The local licence, the local professional and the local rule are named for that country before anyone is sent.
Where we work
London first. Then the towns around it. Then the same instruction wherever the building is.
Mayfair
Private and commercial.
Marylebone
Private and commercial.
Belgravia
Private and commercial.
Knightsbridge
Private and commercial.
Chelsea
Private and commercial.
Kensington
Private and commercial.
Notting Hill
Private and commercial.
Bayswater
Private and commercial.
Call 020 4571 4235. We cover all 32 boroughs and the City, plus towns just outside London. The visit charge is said before dispatch.
Same desk. Give the building, the access contact and the fault. We do not send someone to wait outside a closed office.