Legal
Planned is instructed in writing. If the job needs a contract, a lease consent, a licence or a party wall award, we coordinate it with the adviser who is allowed to give that advice. We are not a law firm.

Property services
The list that is not on fire: servicing, snagging, decorating after a leak, and the jobs you want booked rather than chased.
On the job

London
Burst waste
Trap split under the basin. Water on the floor until the joint is remade.

London
Ceiling made good
Plaster down, joists open. Boarded, skimmed, the downlight put back.

London
Mould corner
Bloom at the window reveal. Wall washed, sealed and painted back.

London
Shower drain
Standing water cleared. Trap cleaned, grate put back, floor left dry.

London
Door handle
Snapped lever off. New satin set fitted to the existing rose.

London
Sash replaced
Glass out, frame rotten. New unit, sill made good.

London
Commercial WC
Common parts brought back to a standard the occupier can use.
Private
Homeowners and landlords use planned visits for the work that can wait a day: a dripping tap that is not flooding, a radiator, a lock change, decorating after a leak is stopped.
Commercial
Planned maintenance for offices, retail and blocks: agreed windows, access lists, and a finish that does not leave the occupier guessing what was done.
On every instruction
Planned is instructed in writing. If the job needs a contract, a lease consent, a licence or a party wall award, we coordinate it with the adviser who is allowed to give that advice. We are not a law firm.
If planned touches gas, electrics, fire, structure, asbestos or a building you let, the certificate or the duty is named before anyone starts. It is not left until the end.
One desk stays with you after you instruct us. You are not passed between strangers. When the next step is needed, we say so and we do it.
Planned is taken in London and globally. Same desk. The local licence, the local professional and the local rule are named for that country before anyone is sent.
Where we work
London first. Then the towns around it. Then the same instruction wherever the building is.
Mayfair
Private and commercial.
Marylebone
Private and commercial.
Belgravia
Private and commercial.
Knightsbridge
Private and commercial.
Chelsea
Private and commercial.
Kensington
Private and commercial.
Notting Hill
Private and commercial.
Bayswater
Private and commercial.
We take a list, agree what is in the visit, and book it. It is not a silent rolling contract.
Commercial planned work uses the same desk, with access and quiet hours taken before the day.